South Bay Collections keeps calling my workplace after I told them to stop. Is this actually illegal?
Quote from jeff wood on April 26, 2026, 9:18 amI need some advice because I’m at my breaking point. South Bay Collections has been harassing me for months over a debt I don’t even recognize. At first, it was just annoying—calls at 7 AM, calls at 9:30 PM, and sometimes 10 calls in a single day.
But now they’ve crossed a line. They started calling me at my job. I explicitly told them my employer does not allow personal calls and asked them to stop contacting me at work. They agreed on the phone, but nothing changed. They are still calling my office line twice a day. I am terrified my boss will find out.
On top of that, they left a voicemail saying they were going to “garnish my wages immediately” if I didn’t pay within 24 hours. I haven’t received a single piece of mail from them verifying this debt actually belongs to me.
I finally looked up my rights. I didn’t realize that continuing to call a workplace after you say “stop” is a potential violation of federal law, nor can they threaten wage garnishment without a court order. I feel stupid for not documenting every call sooner, but I have the voicemails saved.
Has anyone else had issues with South Bay Collections ignoring your requests? How did you get them to leave your job alone?
I found this guide that finally explained what they are doing wrong, in case it helps anyone else going through this:
https://protectionforconsumers.com/stop-south-bay-collections-debt-collection-phone-harassment/
I need some advice because I’m at my breaking point. South Bay Collections has been harassing me for months over a debt I don’t even recognize. At first, it was just annoying—calls at 7 AM, calls at 9:30 PM, and sometimes 10 calls in a single day.
But now they’ve crossed a line. They started calling me at my job. I explicitly told them my employer does not allow personal calls and asked them to stop contacting me at work. They agreed on the phone, but nothing changed. They are still calling my office line twice a day. I am terrified my boss will find out.
On top of that, they left a voicemail saying they were going to “garnish my wages immediately” if I didn’t pay within 24 hours. I haven’t received a single piece of mail from them verifying this debt actually belongs to me.
I finally looked up my rights. I didn’t realize that continuing to call a workplace after you say “stop” is a potential violation of federal law, nor can they threaten wage garnishment without a court order. I feel stupid for not documenting every call sooner, but I have the voicemails saved.
Has anyone else had issues with South Bay Collections ignoring your requests? How did you get them to leave your job alone?
I found this guide that finally explained what they are doing wrong, in case it helps anyone else going through this:
https://protectionforconsumers.com/stop-south-bay-collections-debt-collection-phone-harassment/
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